🥗 PrepPlate

Support

We're here to help. Browse the FAQ below or reach out directly — we aim to reply within one business day.

Contact us directly

Questions, bug reports, or feedback — we read everything.

support@prepplate.app

Frequently asked questions

How do I add ingredients to my pantry?+

Open the Pantry tab and tap the + button. Search for an ingredient by name, set the quantity and unit, then tap Add. You can also add ingredients in bulk after cooking a recipe.

How does recipe matching work?+

PrepPlate compares every recipe's ingredient list against what's in your pantry. Recipes you can make with everything on hand show up first, while partial matches show a percentage so you know how close you are.

Can I share my household with my partner or roommates?+

Yes. Go to Settings → Household and invite people by email. Everyone in the household shares the same pantry, meal plan, and grocery list in real time.

How do I delete a recipe?+

Open the recipe from the Recipes tab and tap the trash icon in the top-right corner. You can also long-press a recipe card on the list to get a delete option.

Does PrepPlate work offline?+

Basic browsing works offline if the app has loaded recently, but adding or editing data requires an internet connection to sync with your household.

How do I delete my account?+

Go to Settings → Account → Delete account. This permanently removes all your data and cannot be undone.

I found a bug. How do I report it?+

Email us at support@prepplate.app with a description of what happened, your device model, and iOS/Android version. Screenshots are very helpful.